🔁 1. Ôn tập – 10 phút
🔁 Ôn thẻ từ vựng đến hạn
🧠 Nhớ lại buổi trước (không xem tài liệu)
- Trong multiple choice, 3 loại lựa chọn sai là gì?
- Đoạn tổng quan Task 1 có số liệu không? Có mấy điểm?
- “respectively” nghĩa là gì? Đặt một câu với nó.
Trả lời to hoặc viết ra giấy, rồi mới mở lại buổi trước để kiểm tra.
📊 2. Đầu vào – 20 phút
Nhánh Academic – hai biểu đồ tròn
How households in Town Y got their evening meal
✅ Chọn câu tổng quan tốt hơn
Overview:
Ngôn ngữ tỉ lệ
- In 2005, home cooking 60% of evening meals.
- Home delivery rose , from 5% to 30%.
- The proportion of people who ate at a restaurant the same, at 15%.
- Cooking at home still had the largest in 2025.
📝 Viết bài – Academic
The pie charts show how households in Town Y got their evening meal in 2005 and 2025.
Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Write at least 150 words.
👀 Xem bài mẫu tham khảo (sau khi đã viết xong)
Bài mẫu tham khảo do khóa học viết, khoảng 160 từ. Số liệu là giả định.
The pie charts compare the ways in which households in Town Y got their evening meal in 2005 and 2025.
Overall, cooking at home remained the most common way to get an evening meal, although it became less popular. The most noticeable change was the sharp rise in home delivery.
In 2005, meals cooked at home accounted for 60% of the total, but this figure had fallen to 40% by 2025. In contrast, home delivery was the least common option in 2005, at only 5%, yet twenty years later it made up almost a third of all evening meals, at 30%.
The other categories changed very little. The proportion of households that ate at a restaurant stayed the same, at 15%, while the figure for takeaway food collected from shops fell slightly, from 15% to 10%. Other ways of getting a meal accounted for 5% in both years.
Nhánh General Training – thư phàn nàn
Thư phàn nàn gửi công ty/cửa hàng → bán trang trọng hoặc trang trọng. Bố cục 4 đoạn:
| Đoạn | Việc cần làm | Câu mẫu |
|---|---|---|
| 1 | Lý do viết | I am writing to complain about… |
| 2 | Mô tả chính xác vấn đề (cái gì, khi nào) | I bought… on…, but when I… |
| 3 | Ảnh hưởng với bạn | As a result, I had to… / This was very inconvenient because… |
| 4 | Yêu cầu cụ thể | I would like a full refund / a replacement. I would be grateful if… |
⚠️ Giữ giọng lịch sự và bình tĩnh – phàn nàn có lý có tình thì người nhận dễ giải quyết hơn. Không dùng You are terrible…
📝 Viết bài – General Training
You recently bought a rice cooker from a shop, but it does not work properly.
Write a letter to the shop manager. In your letter:
• give details of what you bought
• explain what the problem is
• say what you would like the shop to do
Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
👀 Xem bài mẫu tham khảo (sau khi đã viết xong)
Bài mẫu tham khảo do khóa học viết, khoảng 170 từ. Cửa hàng và sản phẩm là giả định.
Dear Sir or Madam,
I am writing to complain about a rice cooker that I bought from your shop on Le Loi Street last Saturday, 17 October.
It is a white, 1.8-litre model, and I paid for it by card. I chose it because the sales assistant told me that it had a timer, which would allow me to prepare rice before I come home from work.
Unfortunately, the timer does not work at all. I have tried to use it three times, carefully following the instructions, but each time the cooker did not switch on. As a result, my family had no rice ready for dinner on two evenings, which was very inconvenient. In addition, the lid does not close completely.
I still have the receipt and the original box. I would be grateful if you could replace the cooker with a new one. If this is not possible, I would like a full refund.
I look forward to hearing from you soon.
Yours faithfully, Tran Thi Lan
🧩 3. Ngôn ngữ trọng tâm – 10 phút
- Academic: account for / make up + %; the largest / smallest share; remain the same / stay unchanged; rise sharply / fall slightly; almost a third (≈ 30%).
- GT: does not work properly, is broken / damaged, faulty; a refund / a replacement / a repair; I still have the receipt.
⚠️ Lỗi hay gặp: “I want you give me money back” → I would like a full refund.
✍️ 4. Thực hành – 25 phút
Viết bài nhánh của bạn (20 phút). 5 phút kiểm tra: Academic – tổng quan đúng 2 điểm, không số; GT – đủ 3 ý của đề, có yêu cầu cụ thể ở cuối thư, giọng lịch sự.
💼 Dùng ngay – tin nhắn phàn nàn cho ứng dụng giao đồ ăn (thêm 5–10 phút)
Cùng công thức: vấn đề → chi tiết → yêu cầu, nhưng ngắn gọn hơn nhiều.
📝 Viết tin nhắn (50–70 từ)
You ordered lunch for your team through a delivery app. One meal was missing and another was cold.
Write a message to the app's customer support.
👀 Xem bài mẫu tham khảo (sau khi đã viết xong)
Bài mẫu tham khảo do khóa học viết; số đơn hàng là giả định.
Hello,
I ordered lunch for five people today (order number 4821), but there was a problem. One chicken rice dish was missing, and the beef noodle soup arrived cold. I have attached photos of the order.
Could you please refund the missing dish and give a partial refund for the cold soup?
Thank you for your help. Minh
📚 Từ vựng của buổi
- account for – chiếm (bao nhiêu %)
Home cooking accounted for 60% of meals.
- make up – chiếm, tạo thành
Delivery made up almost a third of meals.
- share – phần, tỉ lệ
Home cooking had the largest share.
- remain the same – giữ nguyên
The figure for restaurants remained the same.
- rise sharply – tăng mạnh
Home delivery rose sharply.
- complaint – lời phàn nàn, khiếu nại
I would like to make a complaint.
- faulty – bị lỗi
The rice cooker is faulty.
- refund – hoàn tiền
I would like a full refund.
- replacement – sản phẩm thay thế
Could you send me a replacement?
- receipt – hóa đơn, biên lai
I still have the receipt.
✅ 5. Tự kiểm tra – 10 phút
✅ Tự kiểm tra
Nghe lại bản ghi của mình và tích những điểm bạn đã làm được. Ô tích chỉ lưu trên máy này.